Got Questions? We've Got Answers.
At MEDIAXC, we value transparency and clear communication.
1. What prior knowledge do I need before enrolling in the course?
No prior expertise in Excel is required. Our courses are structured from beginner to advanced levels, ensuring a smooth learning curve for everyone.
3. Can I access the course on mobile devices?
Absolutely! Our platform is optimized for both desktop and mobile devices, allowing you to learn on-the-go and at your convenience.
5. Are there any live sessions or is everything pre-recorded?
The core content is pre-recorded to allow flexibility in learning. However, we periodically hold live Q&A sessions and webinars to address common queries and delve deeper into certain topics.
7. Can I share my access with a friend or colleague?
Each enrollment is for individual access to ensure personalized tracking and support. Sharing access might compromise your learning experience and progress tracking.
2. How long will I have access to the course materials?
Access duration varies based on the plan you choose. However, all our plans grant you extended access to ensure ample time for learning and revisiting materials.
4. What if I have questions or need assistance during the course?
We pride ourselves on our dedicated support. If you encounter any challenges or have questions, our experienced trainers and support team are always ready to assist.
6. Is there a certification exam at the end of the course?
Yes, upon completing the course materials, you'll have the opportunity to take a certification exam. Successful candidates will be awarded our recognized certificate.
8. What's your refund policy?
We're confident in the quality of our courses. However, if you find that the course isn't right for you, we offer a 30-day refund policy. Just reach out to our team within that time frame, and we'll process your refund, no questions asked.